Based on one of the fundamental principles of management by Peter Drucker “what you cannot measure, you cannot manage”, people performance evaluation represents one of the major challenges for most organizations. Questions like; what to measure? How to measure (especially non-tangible objectives)? How to ensure objectivity and avoid human bias? How to link pay to performance? How to link performance to development? And many others have been a top concern for organizations aiming at ensuring that the company’s objectives are achieved through a highly performing and motivated workforce. LOGIC Consulting devises customized performance evaluation systems based on two pillars; “The What” indicating the individual’s SMART objectives, and “The How” indicating the individual’s behavioral competencies demonstrated while achieving their objectives. This includes the policies and procedures write-up of the performance management process, which clearly illustrates the criteria for linking the individual’s actual performance with their development needs, and the criteria to link the achieved individual performance rating with their annual salary increase%. To ensure the effective implementation of the PM system, LOGIC Consulting conducts workshops to train eligible managers on how to develop SMART individual objectives, and how to conduct effective appraisal sessions by providing constructive feedback on both the achieved objectives and the demonstrated behavioral competencies and finally recommending development initiatives.
Worth noting, that when the scope of the assignment includes a “strategy cascading exercise” the Consulting team supports management in the development of individual objectives, identifying measures, baselines and the measuring tools. Furthermore, an individual performance consolidation sheet is designed for data entry of the total population’s actual performance results (average objectives achievement % and competencies average %) to support management decision making process in people related transactions.
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